Letter sent to US Rep. Jones requesting assistance with TRICARE issues

In early December 2017, NCHA began receiving numerous inquiries from our members regarding the transition to the new TRICARE East Regional Contractor, Humana Military. NCHA reached out to Humana Military in mid- December 2017 and early 2018 for assistance with multiple issues experienced by members. To help resolve these issues, NCHA also recently sent a letter to Congressman Walter Jones requesting assistance in working with Humana Military to develop solutions to its operational and resource issues so that our members can better serve TRICARE beneficiaries. For more details on these issues, current developments and the letter, see today’s CEO/CFO Memo. The memo also includes updated cost report re-opening guidelines from Palmetto GBA, policy updates from Medicaid, United Healthcare, Blue Cross Blue Shield and more.