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TQC PSO Safe Table: Patient & Staff Violence

This educational activity is jointly provided by AXIS Medical Education and the North Carolina Healthcare Association

November 7, 2018 @ 9:45 am - 1:30 pm

COST: Free

TQC PSO Members Only

Have you experienced physical violence (hitting, biting, scratching) or verbal violence (insults, threats, cursing) from a patient? Chances are you have or you know someone who has. Such disruptive patient behaviors are increasingly common, and it is important for staff to report such experiences, and likewise, for staff to feel supported by their organization.

Target Audience

Attendance is restricted to TQC PSO member organizations. To enrich the conversation, we ask that physician and nurse leaders, pharmacists, safety officers, risk managers and other health care professionals affiliated with in-patient, out-patient, skilled nursing and long-term care facilities attend this Safe Table and come prepared to share. For the most robust discussions, we strive to include a minimum of 10 participants representing at least 3 different organizations.

Learning Objectives

The goal is to learn from each other, share best practices, and implement improvements within our organizations to prevent future patient harm. Safe Table discussions take place within the TQC Patient Safety Evaluation System.


9:45AMSafe Table Check-In Begins
10:00AMWelcome & Safe Table Introduction
10:15AMSafe Table Sharing Discussion
11:30AMLunch Discussion
12:15PMBest Practices

What to Bring

Attendees are required to bring 1 or 2 de-identified, anonymized stories or events related to the topic that occurred in their organization to share in an open discussion. In addition, please bring information about the actions taken as a result of the events. We also invite you to bring and share copies of relevant procedures, checklists and trainings that are being used in your organization.

Continuing Education Credits

Accreditation Statement
A general certificate for hours earned is available. Each session awards 3.0 hours

Americans with Disabilities Act
In compliance with the Americans with Disabilities Act, we will make every reasonable effort to accommodate your request. For any special requests, please contact Laini Jarrett at 919-677-4123 ljarrett@ncha.org before the meeting dates.

Requirements for credit:

  • Attend/participate in the educational activity and review all course materials.
  • Complete the Attestation form online by 11:59 pm ET within 7 days post meeting date. Instructions will be provided. If you do not enter the online portal by the above date, you will not be able to retrieve your statement of participation.
  • Upon successful completion of the online form, your statement of participation will be presented to you to print.

American College of Healthcare Executives
NCHA is authorized to award 3.0 hours of pre-approved ACHE Qualified Education credit for this program toward advancement or re-certification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting application to the ACHE for advancement or re-certification.


This event is complimentary to TQC PSO members only.


Laini Jarrett at ljarrett@ncha.org or 919-677-4123

Register Here


November 7, 2018
9:45 am - 1:30 pm
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2400 Weston
Cary, NC 27513 United States
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North Carolina Healthcare Association

2400 Weston Parkway
Cary, NC 27513

Main: 919-677-2400
Fax: 919-677-4200

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