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North Carolina Hospital Association

Serving North Carolina Hospitals & Health Systems

Patient Bill of Rights

A patient's rights shall include, but not be limited to:

  • Exercise these rights without regard to sex or cultural, economic, educational, or religious background, or the source of payment for care, and with respect and sensitivity for the psychosocial, spiritual, and cultural values that impact on the patient's response to care.
  • Considerate and respectful care.
  • Knowledge of the name of the physician who has primary responsibility for coordinating the care and the names and professional relationships of other physicians and non-physicians who will see the patient.
  • Receive information about the illness, the course of treatment and prospects for recovery in terms that the patient can understand.
  • Receive as much information about any proposed treatment or procedure as the patient may need in order to give informed consent or to refuse this course of treatment. Except in emergencies this information shall include a description of the procedure or treatment, the medically significant risks involved in this treatment, alternate courses of treatment or nontreament and the risks involved in each and to know the name of the person who will carry out the procedure or treatment.
  • Participate actively in decisions regarding medical care. To the extent permitted by law, this includes the right to refuse treatment.
  • Full consideration of privacy concerning the medical care program. Case discussion, consultation, examination and treatment are confidential and should be conducted discretely. The patient has the right to be advised as to the reason for the presence of any individual.
  • Confidential treatment of all communications and records pertaining to the care and the hospital stay. Written permission shall be obtained before the medical records can be made available to anyone not directly concerned with the care.
  • Reasonable responses to any reasonable requests made for service.
  • Leave the hospital even against the advice of physicians.
  • Reasonable continuity of care and to know in advance the time and location of appointments as well as the identity of persons providing the care.
  • Be advised if hospital/personal physician proposes to engage in or perforrn human experimentation affecting care or treatment. The patient has the right to refuse to participate in such research projects.
  • Be informed of continuing health care requirements following discharge from the hospital.
  • Examine and receive an explanation of the bill regardless of source of payment.
  • Know which hospital rules and policies apply to the patient's conduct while a patient.
  • Have all patients' rights apply to the person who may have legal responsibility to make decisions regarding medical care on behalf of the patient.

North Carolina's Hospital Licensure Act's Bill of Rights

North Carolina's hospital licensure act also includes a Bill of Rights, (10A NCAC 13B .3302 MINIMUM PROVISIONS OF PATIENT'S BILL OF RIGHTS). It is available online at http://reports.oah.state.nc.us/ncac/title%2010a%20-%20health%20and%20human%20services/chapter%2013%20-%20nc%20medical%20care%20commission/subchapter%20b/10a%20ncac%2013b%20.3302.html

American Hospital Association — The Patient Care Partnership

Replacing the AHA's Patients' Bill of Rights (http://www.patienttalk.info/AHA-Patient_Bill_of_Rights.htm) is a plain language brochure, The Patient Care Partnership — Understanding Expectations, Rights and Responsibilities, which  informs patients about what they should expect during their hospital stay with regard to their rights and responsibilities.

The brochure is available in multiple languages online at http://www.aha.org/advocacy-issues/communicatingpts/pt-care-partnership.shtml

The Joint Commissions "Speak Up" Patient Safety Program

The Joint Commissions "speak up" patient safety program addresses patient responsibilities in promoting quality care. See more online at http://www.jointcommission.org/speakup.aspx

Speak Up: Know Your Rights
You have rights and a role regarding your treatment and care. This brochure has questions and answers to help you find out about your rights and role as a patient. Knowing your rights and role can help you make better decisions about your care.




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