Please follow these steps to install the Help Desk agent:
- Download the agent by clicking this link: https://www.ncha.org/uploads/2022/03/AgentSetup_North+Carolina+Healthcare+Association.zip
- Go to your Downloads folder and double click on the AgentSetup_North+Carolina+Healthcare+Association.zip file to unzip the file
- Open the folder in the Downloads folder called “AgentSetup”
- Doubleclick on “CAG.pkg” to launch the installer
- Click “Continue,” click “Continue” again, click “Install” (enter your password or use your fingerprint)
- When it asks for access to your Downloads folder, click “OK.”
- When it is finished installing, click “Close” and allow it to move the installer to the Trash
If you would like to see a video of how to install the agent, play the video below…