Install Help Desk Agent

Please follow these steps to install the Help Desk agent:

  1. Download the agent by clicking this link: https://www.ncha.org/uploads/2022/03/AgentSetup_North+Carolina+Healthcare+Association.zip
  2. Go to your Downloads folder and double click on the AgentSetup_North+Carolina+Healthcare+Association.zip file to unzip the file
  3. Open the folder in the Downloads folder called “AgentSetup”
  4. Doubleclick on “CAG.pkg” to launch the installer
  5. Click “Continue,” click “Continue” again, click “Install” (enter your password or use your fingerprint)
  6. When it asks for access to your Downloads folder, click “OK.”
  7. When it is finished installing, click “Close” and allow it to move the installer to the Trash

 

If you would like to see a video of how to install the agent, play the video below…

Step-by-step install video

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North Carolina Healthcare Association

5440 Wade Park Blvd, Suite 410
Raleigh, NC 27607
Directions

Main: 919-677-2400
Fax: 919-677-4200
Mail to: PO Box 4449, Cary, NC 27519-4449

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