The NCHA Patient Safety Organization provides a secure environment to voluntarily report, discuss and learn from patient safety events.
The NCHA Patient Safety Organization (NCHA PSO)’s mission is to conduct activities that minimize harm to patients by fostering a culture of quality and safety through learning and sharing among healthcare organizations. The NCHA PSO:
- Was the first federally-designated PSO in North Carolina and the 25th in the nation (2008);
- Provides a secure environment for healthcare providers in NC and other states to voluntarily report, discuss and learn from patient safety events and near misses, regardless of care setting;
- Is dedicated to helping members improve patient care practices and culture across diverse healthcare settings.
Want to learn more about the NCHA PSO?
- Click on this FAQ and the 2018 PSO Highlights
- Contact Shelby Lassiter
PSO Resources
- Agency for Healthcare Research and Quality PSO Program
- FAQs about PSOs
- PSO Privacy Protection Center
- Patient Safety and Quality Improvement Act of 2005 Statute and Rule
- Patient Safety Rule
- DHHS Guidance for Patient Safety Rule
Return to The Quality Center Patient Safety Organization main page
NCHA Staff Contact

Shelby Lassiter, BSN, RN, CPHQ
Director of Quality and Patient Safety
NC Healthcare Foundation
919-677-4134
slassiter@ncha.org