Positions at NCHA

Performance Improvement Specialist, Clinical Improvement

The Performance Improvement Specialist will contribute to the implementation and overall management of various clinical quality improvement and safety programs, as part of NCHA’s commitment to advance high quality, equitable care delivery. Specifically, this position will work closely with the Director of Clinical Improvement to provide direct support and technical assistance to participants participating in the Center for Medicare Services (CMS) Task Order III (TO3) program, under the oversight and direction of the Network of Quality Improvement and Innovation Contractor (NQIIC), aka as “Prime Contractor”. This will include collaborating closely with the Prime Contractor and Director of Rural Health Innovation to develop and execute program deliverables for the North Carolina participants to achieve desired goals. In addition, this position will provide assistance to existing programs such as the patient safety organization, health equity, and rural health initiatives, and/or other areas in need of clinical quality expertise as needs and opportunities arise. This position is grant funded.

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The North Carolina Healthcare Association has been selected by Modern Healthcare as one of its 2020 Best Places to Work in Healthcare nationwide. NCHA ranked number 46 in the Supplier & Vendor category. The complete list of 150 winners is available at

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