Equity of Care Resolution

Eighteen months ago, the North Carolina Healthcare Association issued a statement on racism as a public health crisis where we expressed our commitment to work with members to create a healthier future for all North Carolinians. At NCHA’s 2022 Winter Membership Meeting in February, we discussed how equity is a central part of healthcare quality. Health disparities in clinical care are measurable, identifiable, and addressable through straightforward action steps to ensure that all patients receive quality health care. As a first step, we announced the launch of a first-of-its-kind Equity of Care Resolution.

NCHA member hospitals and health systems have been invited to sign an Equity of Care Resolution to address racial disparities in care delivery. This member-driven effort is part of a multi-pronged approach to achieve equity of care in clinical settings by working together to reduce harm events and address bias in care delivery. With guidance by NCHA’s Health Equity and Data Policy Committees, the following quality metrics have been identified and approved for initial tracking by race and ethnicity:

  • readmissions for diabetic and congestive heart failure patients
  • number of postpartum hemorrhages (optional measure)
  • improvement to patient experience by tracking and reporting the rate of completion of HCAHPS surveys.

Member CEOs received an email from Melanie Grafals, NCHA’s Equity Data Program Manager, through DocuSign with directions and a link to officially sign the resolution. Contact Melanie at mgrafals@ncha.org if you need assistance with the DocuSign document.

Click here to read the Equity of Care Delivery Resolution. A slide deck to share with your board about signing the resolution can be found here. NCHA has developed a Frequently Asked Questions document to provide clarity on the Resolution, Dashboard, measures, and data privacy.

For more information on the selected measures, please click on the links below.

NCHA Equity Committee Chair

Frank Emory Jr., EVP & Chief Administrative Officer, Novant Health | NCHA Equity Committee Chair 


NCHA Equity Committee Members 

Katie Galbraith, President, Duke Regional Hospital 

Mary Jo Cagle, MD, Chief Executive Officer, Cone Health 

Courtney Crowder, Managing Director, Raleigh, APCO Worldwide 

John Gizdic, President & CEO, Novant Health New Hanover Regional Medical Center 

Fernando Little, Vice President & Chief Diversity Officer, Atrium Health University City 

Mike Waldrum, MD, Chief Executive Officer, Vidant Health 

Roxie Wells, MD, President, Cape Fear Valley Hoke Hospital (NCHA Board Chair) 

Phyllis Wingate, FACHE, NCHA Life Member (NCHF Board Chair and NCHA Past Chair)


This initiative launched April 11, 2022. Check back here to see the list of hospitals and health systems that have signed the NCHA Equity of Care Resolution.

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